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YOUR SMALL BUSINESS BRAND DRIVES BUYER BEHAVIOR

Sure-Fire Formula for Your Branding Success Here’s a blockbuster revelation! “People make their buying decisions emotionally and justify them logically”. Yes, that means you … and me too. Your brand is the face of your company. It represents who you are, what you do and what the buyer can expect from doing business with you. […]

BE SEEN AFTER C-19

That Means Prep During Pandemic OK … Phase 2 is underway to the return of Virginia businesses, workers and families to “normalcy”. What remains unclear is what the new-normal will look like. What is crystal clear is the need for businesses, especially small businesses, to remain top of mind with customers, key prospects and referral […]

DIRECT MAIL MARKETING

Dinosaur … or Rising Phoenix in This Digital Age?! The evidence is clear … direct mail marketing is making a resounding comeback after being increasingly dominated for nearly a decade by digital ad media. The reasons come down to three major consumer perception issues: Saturation. Impaired credibility. Preference for printed media. Saturation Digital advertising overload […]

YOUR BEST CUSTOMER IS …
YOUR COMPETITORS’ BEST PROSPECT!

In heavily Spanish-accented English, Francisco emotionally said, “I have to keep my people”. His “people” are the many homeowners that he, his wife and grown sons serve in their lawn care business. Francisco may not have all the facts presented in this article, but he sure knows the critical importance of customer retention. Many small/mid-size […]

WHETHER YOU RIDE ELEVATORS, OR NOT … DITCH THE PITCH!

Pretty much every sales or networking book, article or discussion about meeting prospects or referral sources emphasizes the need for an “elevator pitch.” The basic metaphor for the term is an elevator ride where you have less than a minute between the time the doors close and the destination floor is reached. That’s the imagined […]

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